Please note:
- The program is currently limited to active patients
- Self-scheduling is for patients in need of sick visits. A sick visit is an office visit that occurs when you’re not feeling well and want to concentrate on problems or ailments that would bring you to the doctor’s office (cold, flu, stomachache, etc.)
- When self-scheduling an appointment, check to ensure the physician selected participates in your health insurance
- Please make sure you select the correct practice location when scheduling an appointment with a physician that visits more than one office
- Once appointment is scheduled and you receive confirmation, changes cannot be made on the Portal
- If you need to cancel your appointment or change any of the details listed on your confirmation you must call the office. Office contact phone numbers are located here.
To schedule an Appointment on the Healow App:
1. Navigate to a provider’s Scheduling Appointment screen from the navigation wheel on the home screen, tap the Find Appointment tile. Next, tap the Book button next to a provider on a Providers screen:
2. Select an appointment reason. This is a drop down menu that lists Sick Visit.
3. Tap a date and time. Available time slots can be filtered by all (double check marks), morning (sun icon), afternoon (sun/cloud icon), and evening (moon icon). Complete the form and then tap the Verify and Book button.
A four-digit verification code is delivered to the registered phone.
4. Complete the form and then tap the Verify and Book button.
5. Enter the four-digit verification number on the phone verification screen and then tap the Validate button. The appointment has been submitted successfully to the practice, and a confirmation email has been sent to the patient.
*Once appointment is Booked and you receive confirmation changes cannot be made on the Healow App
*If you need to cancel appointment or change any of the details listed on your confirmation you MUST call the office. If you need to cancel your appointment or change any of the details listed on your confirmation you must call the office. Office contact phone numbers are located here.